Dear customer,

Due to some temporary technical errors, which affected several commercial banks during the period 29.11.2024 - 01.12.2024, some payments made with OTP Bank cards were processed incorrectly, and the transactions made were charged twice. Our team is working intensively to rectify the errors and the duplicated amounts will be refunded automatically as soon as possible.

We apologize for the inconvenience and assure you that the security and accuracy of your transactions is a priority for us.

For details and support you can contact us at +373 22 256 456 or send an email to info@otpbank.md.

Thank you for your understanding!